You can choose 2 options of shipment:
Yes. We guarantee your satisfaction with all merchandise purchased at the official Porsche Design Online Shop. Items may be returned for a refund of the purchase price, less shipping and handling fees to our Porsche Design Logistics Services. Porsche Design items purchased from any other retailer must be returned to the original retailer.
Porsche Design will accept merchandise in its original condition when accompanied by the original receipt. We will not accept merchandise that has been worn, used or altered. The purchased item may be returned within 30 days from the date of delivery. Please follow the directions below when returning merchandise purchased from the Porsche Design Online Shop:
Electronics delivered in damaged condition, dead upon arrival, or still in original packaging can be returned at an official Porsche Design Store or shipped back to the Porsche Design Warehouse with the supplied return labe.
Any electronics in original condition but in open packaging are eligible for return or exchange with a 10 percent restocking fee
All product packaging (boxes, manuals, warranty cards, etc.) must be returned with the item. Any items returned without original documentation are not eligible for return or exchange. Items that have been resized, damaged or otherwise altered after delivery are not eligible for return or exchange.
Items that can't be returned
Online orders can only be returned or exchanged to the warehouse via the enclosed shipping label.
Please send returns in their original packaging to:
Porsche Design of America, Inc.
3095 E. Cedar St., Suite 200
Ontario, CA 91761
Please include your order number on the return label on the outside of the box. This will help us expedite processing your return.
If you do not have a receipt, please call us at 1-800-521-5152 (Service time: Monday-Friday 9am-5pm (PST) or E-mail us at email@example.com.
We will be happy to locate your order, and if we are able to match your purchase to an order in our system we will be happy to process your return. We do not accept returns for Porsche Design items purchased from other retailers. These items must be returned to the original retailer where they were purchased.
If you should receive a damaged or defective item, please let us know! We are available to assist you Monday-Friday from 9AM to 5PM PST at 1-800-521-5152. We will gladly facilitate the return of your product and work with you to get a replacement.
If you should receive an order that is incomplete, or if the wrong item was shipped, please let us know! We are available to assist you Monday through Friday from 9:00AM. to 5:00PM. PST at 1-800-521-5152. We will gladly correct the error and send you the missing item(s) or the product originally ordered.
Gift returns or exchanges can be processed without a receipt if we can locate the purchasing information in our database. Please call us at 1-800-521-5152 (Monday-Friday 9AM-5PM PST) or E-mail us at firstname.lastname@example.org. We will locate the original order, and will need to know the name of the person who bought the gift for you. If the return is for a refund, the original purchasing credit card will be credited. Unfortunately, we will not be able to process your return if we are unable to match your item with an order in our system.
Refunds will appear as a credit to the original purchasing credit card for the purchase amount shown on your receipt, less shipping and handling charges. We will process the return and credit your account within 5 business days of receipt of your returned item. Depending on your credit card company's policies, it may take one to two billing cycles for the credit to appear on your statement.
As a premium lifestyle brand for exclusive and individual products, Porsche Design showcases its unique creations at various international events.
Porsche Design has partnered with Hong Kong team Craft-Bamboo Racing for the 2018 FIA GT World Cup. Porsche Design confirms title sponsorship of the #991 Craft-Bamboo Racing Porsche 911 GT3 R at the 65th Macau Grand Prix, held at the world-famous Guia Circuit on the streets of Macau from the 15th to the 18th of November 2018.
To celebrate this partnership, Porsche Design presents “Auto Reflections by Thomas Sandfield”, a bold photography project. The “Auto Reflections” exhibit showcases the special chrome Porsche Design Porsche 911 GT3 R, shot at vibrant and dynamic scenes in the streets of Hong Kong through the lens of award-winning Norwegian photographer Thomas Sandfield.
The dark chrome Porsche Design liveried car will be driven by the exciting young Frenchman, Mathieu Jaminet, official Porsche factory driver. Jaminet has had previous experience with Craft-Bamboo Racing, having raced with the Hong Kong outfit at the Suzuka 10 hour earlier in the year.
The new Porsche Studio in the heart of Milan is the first location to present Porsche vehicles together with the entire Porsche Design collection.
The new space features showroom vehicles and the innovative Heritage Wall, which offers virtual glimpses into the 70-year history of Porsche automobiles. Visitors may also configure a custom model and book a test drive on request.
Porsche Design presents various categories of high-quality, exclusive products including timepieces, fashion and sports, luggage, eyewear and electronics. We invite you to experience the entire Porsche Design portfolio up close.
An impressive double victory for the Porsche GT Team at the 24 Heures du Mans! As the official timing partner for the event, Porsche Design Timepieces would like to congratulate the entire motorsports family on this successful race.
Nothing less than a revolution in the history of Porsche Design: the brand’s first ever proprietary movement – the Werk 01.200 with flyback function. Deep mastery of engineering and watchmaking paired with decades-long experience in vehicle manufacturing.
Porsche Design and GQ Italia celebrated the beginning of the festive season with a special event in the Porsche Design Store Via della Spiga in Milan. True to the "DISCOVER THE EXCEPTIONAL" theme, they organized an unforgettable evening in an exclusive atmosphere.
The guests were invited to try the full range of functional and timeless design objects in an exclusive format and discover 24 special offers, one for each day until christmas.
Eye catchers of the event were frozen Porsche Design timepieces in special ice sculptures.
February 7 marked the opening of the Porsche Design pop-up store in Jakarta, where travelers can purchase products such as luggage, eyewear, belts and other accessories.
During the PORSCHE EUROPEAN OPEN ProAm gala dinner on July 26, 2017, Dr. Jan Becker, CEO of Porsche Design, presented six limited-edition timepieces from the exclusive “Chronotimer Series 1 Porsche European Open” edition to top tournament players Jimmy Walker, Charl Schwartzel and Pat Perez as well as the winners of the ProAM golf tournament. We are proud to be the official timing partner of the PORSCHE EUROPEAN OPEN.
From June 9 to July 8, 2017, visitors to the outlet city of Metzingen, Germany, had the opportunity to experience exclusive Porsche Design products in a unique atmosphere.
The driving principle behind the innovative campaign: to showcase high-quality accessories for fashion-conscious men and women – from elegant leather bags and premium sunglasses to the Porsche Design Driver’s Collection.
As the event drew to a close, visitors could enjoy an aperitivo in a relaxed, casual atmosphere in the spacious Sky Lounge.
At the Timepieces Event in London, Porsche enthusiasts bid welcome to a very special guest: Brian Redman. The racing legend shared fascinating insights into his career and his success as a Formula 1 driver.