Most of our stores have reopened or will reopen and we are excited to welcome you back. Please visit our online store locator for the most-up-to-date operating hours.
The health and well-being of our customers and employees is our top priority. Please be assured that we have implemented comprehensive hygiene measures in our reopened stores that are in compliance with government requirements:
If you prefer Curbside Pick-up, simply contact your Porsche Design store to arrange for easy pick-up or any questions you may have.
Porsche Design Online Shop: Please enjoy free US ground shipping on all orders. As new developments continue to arise, please check our homepage for the latest updates. We will keep all online shop customers up to date on the status of their orders if disruptions occur. For the quickest assistance, please email us at firstname.lastname@example.org, our team will be sure to reply as fast as possible to your request.
Thank you for your loyalty and stay safe!
Your Porsche Design Team
You can choose 2 options of shipment:
Yes. We guarantee your satisfaction with all merchandise purchased at the official Porsche Design Online Shop. Items may be returned for a refund of the purchase price, less shipping and handling fees to our Porsche Design Logistics Services. Porsche Design items purchased from any other retailer must be returned to that retailer.
Porsche Design will accept merchandise in its original condition when accompanied by the original receipt. We will not accept merchandise that has been worn, used or altered. The purchased item may be returned within 60 days from the date of delivery. Please follow the directions below when returning merchandise purchased from the Porsche Design Online Shop:
Electronics delivered in damaged condition, dead upon arrival, or still in original packaging can be shipped back to the Porsche Design Warehouse with the supplied return label.
Any electronics in original condition but in open packaging are eligible for return or exchange with a 10% restocking fee.
Please send returns in their original packaging to:
Porsche Design of America, Inc.
c/o Porsche Design Logistics Services
3095 E. Cedar Street, Suite 200
Ontario, CA 91761, USA
Please include your order number on the return label on the outside of the box, this will help us expedite processing your return.
If you do not have a receipt, you may email us at email@example.com during business hours, Monday-Friday, 9am-5pm (PST).
We will be happy to locate your order and if we are able to match your purchase to an order in our system we will be pleased to process your return. We do not accept returns for Porsche Design items purchased from other retailers. These items must be returned to the retailer where they were purchased.
If you should receive a damaged or defective item, please let us know! email us at firstname.lastname@example.org during business hours, Monday-Friday, 9am-5pm (PST).
Gift returns or exchanges can be processed without a receipt if we can locate the purchasing information in our database.Please email us at email@example.com during business hours, Monday-Friday, 9am-5pm (PST).
We will do our best to locate the original order and will need to know the name of the person who bought the gift for you. If the return is for a refund, the original purchasing credit card will be credited.
Unfortunately, we will not be able to process your return if we are unable to match your item with an order in our system.
Refunds will appear as a credit to the original purchasing credit card for the purchase amount shown on your receipt, less shipping and handling charges.
We will process the return and credit your account within 5-7 business days of receipt of your returned item.
Depending on your credit card company's policies, it may take one to two billing cycles for the credit to appear on your statement.